Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide directly: name, email address, profile photo, and content you post. We also collect usage data such as which content you watch or listen to, to improve our recommendations. We do not collect location data unless you explicitly grant permission.

2. How We Use Your Information

Your information is used to provide and personalise the Channel ONE Africa experience, send you relevant notifications (with your consent), moderate community content, and comply with legal obligations. We never sell your personal data to third parties.

3. Data Storage & Security

All passwords are securely hashed server-side. We never store passwords in plain text. Data is transmitted over encrypted HTTPS connections. Access to user data is restricted to authorised staff only.

4. Third-Party Services

We use YouTube for video streaming and RadioKing for audio streaming. These services have their own privacy policies. We use analytics tools to understand app usage in aggregate — no individual tracking without consent.

5. Your Rights

You have the right to access, correct or delete your personal data at any time. You may request account deletion from the Profile tab inside the app. We will process deletion requests within 30 days.

6. Cookies & Tracking

The app uses session storage to remember your preferences (e.g. radio player state). We do not use advertising tracking cookies. Analytics are anonymised and aggregated.

7. Children's Privacy

Channel ONE Africa is not directed at children under 13. We do not knowingly collect data from children. If you believe a child has provided us personal information, contact us at privacy@channeloneafrica.com and we will delete it promptly.